Delete the Libby app from your device.If that doesn't solve the problem, try these steps:.Now you should see a list of Baltimore County Public Library branches. It does not matter which Baltimore County Public Library branch you pick, as long as it's a BCPL branch.Do no enter 'BCPL' or your zip code, and don't let it guess your library. Tap 'Search for a Library' and type in 'Baltimore County Public Library' as your library system.Open Libby, tap the middle icon and add your card (without any spaces between the numbers).Fully power off the device for at least one minute, power back on, and connect to your Wi-Fi network.This should not delete your Holds, Loans or Timeline (reading history). Open Libby and remove the BCPL library card listed there by following the steps below to remove your card then add it back in.
